Olympia Privacy Policy

Olympia collects personal information that users provide during registration, account management, and use of the platform’s services. This information is gathered to deliver a safe, functional, and compliant online experience.

Types of Personal Data Collected

The following categories of personal information may be collected:

• Full name and date of birth;
• Contact details, including email address and phone number;
• Residential address and identification documents;
• Payment and financial information;
• Account activity, transaction history, and usage data;
• Device and browser information collected through automated means.

How Data Is Protected

Olympia applies technical and organisational security measures to protect personal information from unauthorised access, disclosure, alteration, or destruction. These measures include:

• Encrypted data transmission using industry-standard protocols;
• Restricted access controls for internal personnel;
• Regular security assessments and system monitoring;
• Secure data storage practices aligned with Australian compliance standards.

User Rights

All users have the right to:

• Access the personal information held about them;
• Request correction of inaccurate or outdated data;
• Request deletion of their personal information, subject to legal retention obligations.

Compliance with Australian Law

All data handling practices are conducted in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Users may direct privacy enquiries or complaints to the platform’s designated privacy contact.

Personal information collected by the platform is used for clearly defined and lawful purposes. Data is never processed in a manner inconsistent with the purpose for which it was originally collected.

Purposes of Data Processing

Collected information is used for the following purposes:

• Managing user accounts and delivering platform services;
• Processing deposits, withdrawals, and other financial transactions;
• Verifying user identity in accordance with Know Your Customer (KYC) requirements;
• Improving the quality, functionality, and performance of online services;
• Conducting analytics to better understand user behaviour and platform usage;
• Sending relevant communications, including service updates and promotional material, where consent has been provided;
• Meeting legal, regulatory, and anti-money laundering (AML) compliance obligations.

Lawful and Transparent Processing

All data processing is carried out on a lawful basis, including user consent, contractual necessity, and compliance with legal obligations. Users are informed of the purposes of data collection at the time information is requested. Personal information is not sold or rented to third parties for commercial purposes.

Users retain full rights over their personal information at all times. The platform provides clear procedures for accessing, updating, and removing data held on account.

Accessing and Updating Personal Data

To access or update personal information:

1. Log in to the user account and navigate to the account settings section.
2. Submit a formal request through the platform’s support or privacy contact channel.
3. Allow a reasonable processing period, consistent with Australian Privacy Principles.

Requesting Deletion of Data

Users may request the deletion of their personal information at any time. Requests are subject to verification of identity and may be limited by legal data retention requirements. Once a deletion request is processed, the data will be permanently removed from active systems, except where retention is required by law.

Consent to Security and Payment Processing

By using the platform, users acknowledge and agree that personal data, including payment information, may be shared with authorised payment service providers and security verification systems. This processing is necessary to facilitate transactions and protect account integrity. All third-party processors are bound by confidentiality obligations and data protection standards consistent with Australian law.

Olympia is an online gambling platform intended exclusively for individuals aged 18 years or older. Access to the website and its services is strictly prohibited for minors.

Age Verification Limitations

The platform cannot independently verify the age of all individuals who access the website without the submission of identity documentation. Users are required to confirm their age during the registration process, and identity verification is conducted as part of the KYC procedure.

Handling of a Minor’s Personal Data

If a parent or legal guardian believes that a minor has registered or provided personal information to the platform, they may submit a formal request for the deletion of that data. Upon receipt and verification of such a request, all personal information associated with the minor’s account will be deleted from the platform’s systems without delay. The account will also be permanently closed.

Users with concerns regarding underage access are encouraged to contact the platform’s support team.

Personal information collected through the platform may be transferred to, stored in, or processed in countries outside Australia, including countries where Olympia’s technology partners, service providers, and operational teams are located.

Basis for International Transfers

By creating an account and using the platform’s services, users provide informed consent to the transfer of their personal data to international locations. This consent forms the lawful basis for cross-border data processing.

Confidentiality and Partner Obligations

All third-party partners and service providers who handle personal information in international locations are contractually required to maintain confidentiality standards and data protection practices consistent with the requirements of the Privacy Act 1988 (Cth). The platform ensures that appropriate safeguards are in place before any international data transfer occurs. Personal information is never transferred to parties who cannot demonstrate adequate data protection compliance.

This Privacy Policy constitutes a binding document that governs the collection, use, and protection of personal information in connection with the platform’s services. Users should be aware that a legal disclaimer, where applicable, may alter the scope or effects of the rules set out in this document.

When This Disclaimer Applies

The terms of this document become effective at the moment a user accepts the Privacy Policy. Acceptance may occur through any of the following means:

1. Digital signature or electronic confirmation during the registration process.
2. Active acceptance via a checkbox or equivalent consent mechanism on the platform.
3. Continued use of the platform following publication of an updated version of the policy.

Users who do not agree with the terms of this document should discontinue use of the platform and contact support to close their account.

Cookies are small text files placed on a user’s device by the website during a browsing session. These files store information about the user’s interaction with the platform and are used to improve the overall online experience.

How Cookies Are Used

The platform uses cookies for the following purposes:

• Collecting statistical data on website traffic and usage patterns;
• Analysing user behaviour to identify areas for service improvement;
• Personalising content and settings based on individual user preferences;
• Supporting the performance and functionality of the website.

Cookie Retention

Cookies placed by the platform are retained for a period of up to 12 months. After this period, cookies are automatically removed from the user’s device. Users may manage or delete cookies at any time through their browser settings; however, disabling cookies may affect the functionality of certain features on the website.

By accessing or using the platform’s website and services, users are deemed to have read, understood, and fully accepted the terms set out in this Privacy Policy. Continued use of the platform following any update to this document constitutes acceptance of the revised terms.

Current Version Prevails

The version of the Privacy Policy currently published on the website supersedes all previous versions. Olympia reserves the right to update or amend this document at any time to reflect changes in data handling practices, legal obligations, or regulatory requirements. Users are responsible for reviewing the policy periodically to remain informed of any changes. The date of the most recent update will be indicated within the document.

Personal information held by the platform may be disclosed to third parties under specific and defined circumstances. Such disclosures are limited to what is necessary and are always conducted with appropriate safeguards.

Circumstances for Data Disclosure

Personal data may be shared with third parties in the following situations:

• Where required by Australian law, court order, or regulatory directive;
• In connection with the resolution of disputes, fraud investigations, or legal proceedings;
• Pursuant to contractual obligations with licensed service providers, including payment processors, identity verification services, and platform technology suppliers.

Notification and Consent

Where a third party receiving personal information is not publicly listed on the platform, users will be informed of the purpose and scope of that disclosure at the time it occurs, or as soon as practicable thereafter. By submitting personal information to the platform, users consent to its disclosure to authorised third parties in the circumstances described above. All third parties are required to handle personal information in compliance with applicable Australian privacy obligations.

The platform may contain links to external websites operated by third parties. These links are provided for reference or convenience and do not constitute an endorsement of the content, services, or privacy practices of those websites.

Responsibility for External Websites

Olympia does not control, and is not responsible for, the privacy practices or data handling procedures of any external website. Each third-party website operates under its own independent privacy policy, which governs the collection and use of personal information on that site.

User Caution

Users are advised to exercise caution when following links from the platform to external websites. Before submitting personal information to any external site, users should review that site’s privacy policy to understand how their data will be collected and used. The platform accepts no liability for any loss or harm arising from a user’s interaction with a third-party website.