Olympia Rules and Regulations in Australia

By accessing or using the Olympia platform in Australia, each user acknowledges that they have read, understood, and agreed to be bound by the terms and conditions published on this page. These terms form a legally binding agreement between the account holder and the platform operator.

User Eligibility

To register an account and use the services offered, users must meet the following requirements:

• Be at least 18 years of age;
• Be a legal resident of or be physically located in a jurisdiction where access to the platform is not prohibited;
• Not be registered as a self-excluded individual on any applicable national or state gambling exclusion register;
• Provide accurate, current, and complete information during the registration process.

Platform Use

Users are permitted to access the platform strictly for personal, non-commercial use. The following conduct is prohibited:

• Using automated software, bots, or scripts to interact with the platform;
• Attempting to manipulate odds, outcomes, or betting markets through collusion or fraudulent means;
• Creating multiple accounts for the purpose of circumventing limits, bonuses, or restrictions;
• Reproducing, distributing, or commercially exploiting any content published on the platform without prior written authorisation.

Intellectual Property

All content on the official Olympia website and application, including but not limited to text, graphics, logos, and software, is protected under applicable intellectual property legislation. Unauthorised use of any platform content is strictly prohibited and may result in legal action.

Modifications to Terms

The operator reserves the right to amend, update, or replace these terms and conditions at any time. Continued use of the platform following the publication of updated terms constitutes acceptance of those changes. Users are encouraged to review this page periodically to remain informed of any amendments.

Limitation of Liability

The platform operator’s liability to any user is limited to the extent permitted by applicable Australian law. The operator is not liable for losses arising from technical interruptions, third-party service failures, or circumstances beyond its reasonable control. Users accept that betting involves financial risk and that no guaranteed outcomes are implied by the availability of any service.

All bets placed on the Olympia platform are subject to the rules set out in this section. Users are advised to read these provisions carefully before placing any bet, as submission of a wager constitutes acceptance of these conditions.

Eligibility to Bet

Only registered account holders who have satisfied the platform’s identity verification requirements are permitted to place bets. Users must:

• Hold a fully verified account in good standing;
• Have sufficient available funds in their account balance at the time of placing a bet;
• Not be subject to any account suspension, restriction, or self-exclusion at the time of wagering.

Bet Acceptance

Bets are accepted at the odds displayed at the time of submission. The platform reserves the right to refuse or limit any bet at its discretion, including in circumstances where:

• A technical error has resulted in an incorrect display of odds;
• The bet is placed after the official start of an event;
• Suspicious or irregular betting patterns are detected.

Confirmation of a bet is provided upon receipt of a unique transaction reference. Until such confirmation is issued, no bet is considered accepted.

Betting Limits

Minimum and maximum bet amounts apply to all markets and event types. These limits may vary depending on the sport, competition, or event in question. Users are advised to review the applicable limits displayed within each market prior to placing a wager. The operator may adjust individual account limits based on account history or risk assessment.

Calculation of Wins and Losses

All winnings are calculated based on the confirmed odds at the time of bet acceptance multiplied by the stake amount. In the event of a dispute regarding the calculation of a return, the platform’s internal records serve as the authoritative reference. Winnings are credited to the user’s account balance upon official settlement of the relevant event.

Cancellation and Void Bets

A bet may be declared void under the following circumstances:

• The event is cancelled, postponed, or abandoned without a result being determined;
• Manifestly incorrect odds were offered due to a system or human error;
• The relevant governing body or sporting authority overturns the official result.

Void bets result in the return of the original stake to the user’s account. No winnings are paid on voided selections.

This section outlines the rules governing deposits, withdrawals, and all financial transactions conducted through the Olympia platform in Australia. All users are required to comply with these rules as a condition of account use.

Deposits

Funds may be added to an account using the payment methods made available on the platform at the time of the transaction. General deposit conditions include:

• A minimum deposit amount applies and is displayed at the point of transaction;
• Deposits must be made from a payment account held in the name of the registered user;
• Third-party deposits are not accepted under any circumstances;
• Some payment methods may carry processing fees imposed by the relevant payment provider, which remain the responsibility of the account holder.

Withdrawals

Withdrawal requests are subject to the following conditions:

• Users must have completed all required identity verification steps prior to submitting a withdrawal request;
• Withdrawals are processed to the same payment method used for the original deposit where technically possible;
• Minimum and maximum withdrawal amounts apply and are displayed within the account cashier section;
• Processing timeframes vary depending on the selected withdrawal method and the completion status of any pending verification requirements.

Processing Timeframes

Typical transaction processing times are as follows:

• Internal processing by the platform is generally completed within 24 to 72 hours of the request being submitted;
• Bank transfers and card transactions may require additional time to reflect in the user’s external account, subject to the policies of the receiving financial institution.

Identity Verification (KYC)

In accordance with Australian anti-money laundering legislation and the platform’s own compliance obligations, users are required to complete identity verification before withdrawals are processed. This may involve submission of:

• A valid government-issued photo identification document;
• Proof of residential address;
• Evidence of ownership of the payment method in use.

Failure to provide requested documentation may result in delays or restrictions on withdrawal processing.

Transaction Restrictions

The platform reserves the right to decline, hold, or reverse any transaction where there are reasonable grounds to suspect fraud, unauthorised account access, or a breach of these terms. Users are responsible for ensuring that all account and payment details provided are accurate and current.

The Olympia platform is committed to supporting responsible gambling practices for all users in Australia. Gambling should be treated as a form of entertainment, and the platform provides a range of tools to help users maintain control over their betting activity.

Available Control Tools

Registered users have access to the following account management features:

• Deposit limits: Users may set daily, weekly, or monthly deposit caps to manage the amount of funds added to their account over a specified period;
• Loss limits: Restrictions can be applied to limit total losses incurred within a defined timeframe;
• Session time limits: Users may configure reminders or automatic logouts to manage the duration of their platform sessions;
• Self-exclusion: Users who believe their gambling has become problematic may request temporary or permanent exclusion from the platform. Self-exclusion requests are processed in accordance with applicable regulatory requirements;
• Reality checks: Periodic notifications are available to inform users of the time elapsed during an active session.

Requests to activate, modify, or remove these tools should be submitted through the account settings section or via the platform's customer support channels.

Support and Assistance

Users experiencing difficulties related to gambling behaviour are encouraged to seek support from the following organisations:

• Gambling Help Online: A free, confidential service available 24 hours a day, 7 days a week at gamblinghelponline.org.au;
• Lifeline Australia: Crisis support available at 13 11 14;
• Beyond Blue: Mental health support services available at beyondblue.org.au;
• The National Gambling Helpline: Available on 1800 858 858.

The platform does not encourage users to chase losses or to continue betting beyond their personal means.

The Olympia platform operates in compliance with Australian anti-money laundering and counter-terrorism financing legislation, including obligations arising under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth). All users are subject to the platform’s AML and KYC policies as a condition of account use.

Legal Obligations

The platform is legally required to:

• Verify the identity of all registered users before processing financial transactions;
• Monitor account activity for patterns consistent with money laundering or terrorism financing;
• Report suspicious transactions or activity to the Australian Transaction Reports and Analysis Centre (AUSTRAC) as required by law;
• Retain records of customer identification and transaction history in accordance with statutory retention requirements.

Identity Verification (KYC)

All users must complete a satisfactory identity verification process. Required documentation may include:

• A current, government-issued photo identification document such as a passport or driver licence;
• Proof of residential address dated within the preceding three months;
• Additional documentation where the nature or volume of transactions warrants enhanced due diligence.

Transaction Monitoring

All financial activity conducted through user accounts is subject to ongoing monitoring. The platform’s compliance systems are designed to identify:

• Unusual or atypical transaction volumes or frequencies;
• Deposits and withdrawals involving multiple payment methods with no clear rational basis;
• Activity patterns inconsistent with a user’s stated profile or account history.

Consequences of Non-Compliance

Users found to be in breach of AML obligations or suspected of engaging in prohibited financial conduct may be subject to:

• Temporary or permanent suspension of account access;
• Freezing of account funds pending investigation;
• Referral of relevant information to AUSTRAC or other competent authorities;
• Permanent account closure without return of funds where criminal conduct is established.

The Olympia platform collects and processes personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This section summarises how user data is handled, stored, and protected.

Data Collected

The platform collects personal information necessary for the provision of its services, including:

• Full legal name, date of birth, and residential address;
• Contact details including email address and telephone number;
• Government-issued identification documents submitted during account verification;
• Financial information, including payment method details and transaction history;
• Technical data such as IP addresses, device identifiers, and browsing behaviour on the platform.

How Data Is Used

Personal information collected by the platform is used for the following purposes:

• Registration and maintenance of user accounts;
• Processing deposits, withdrawals, and betting transactions;
• Fulfilment of legal and regulatory obligations, including AML and KYC requirements;
• Customer support and communication regarding account activity;
• Fraud detection, security monitoring, and prevention of prohibited conduct;
• Improvement of platform services where data is aggregated and anonymised.

Data Sharing

User data is not sold to third parties. Information may be shared with:

• Regulatory bodies and law enforcement agencies where required by law;
• Third-party payment processors and identity verification providers engaged to support platform operations;
• Technical service providers operating under binding confidentiality and data protection obligations.

User Rights

Users hold the following rights with respect to their personal data:

• The right to request access to personal information held by the platform;
• The right to request correction of inaccurate or outdated information;
• The right to request deletion of personal data, subject to applicable legal retention requirements;
• The right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if there are concerns regarding data handling practices.

Requests relating to personal data may be submitted through the platform’s designated privacy contact channel.

The Olympia platform applies technical and organisational measures to protect user accounts, personal data, and all financial transactions. Security protocols are reviewed and updated on an ongoing basis to address evolving risks.

Data Encryption

All data transmitted between users and the platform is protected using industry-standard Transport Layer Security (TLS) encryption. Financial transactions and sensitive account information are processed through encrypted channels to prevent unauthorised interception.

Account Protection

User accounts are secured through multiple layers of protection:

• Password requirements: Account creation requires a password that meets minimum complexity standards. Users are advised to choose unique passwords not used on other platforms;
• Two-factor authentication (2FA): Users are able to enable two-factor authentication to add an additional layer of verification at the point of login or when processing withdrawals;
• Session management: Active sessions are subject to automatic timeout following a defined period of inactivity to reduce the risk of unauthorised access.

Monitoring and Fraud Prevention

The platform operates continuous monitoring systems designed to detect and respond to:

• Unauthorised login attempts and suspicious access patterns;
• Account activity inconsistent with established user behaviour;
• Potential fraud, including unauthorised payment method use or account takeover attempts.

Suspicious activity triggers automatic security protocols, which may include temporary account suspension pending review.

User Responsibilities

Users are responsible for maintaining the security of their own account credentials. The following conduct is required:

• Account login details must not be shared with any other individual;
• Suspected unauthorised access to an account must be reported to the platform’s support team without delay;
• Users must notify the platform promptly of any changes to their registered contact or payment details.

The platform does not accept liability for losses resulting from a user’s failure to maintain the confidentiality of their account credentials.